Education Design: Learning Theory

Barriers to Transfer

We noted previously that covering too much content is a significant barrier to transfer. Broad and Newstrom identified additional sources of barriers in their research on workplace training:

  1. Lack of Enforcement on the Job
  2. Interference from Immediate Work Environment
  3. Non-Supportive Organizational Culture
  4. Trainees Perception of Impractical Training Programs
  5. Trainees Perception of Irrelevant Training Content
  6. Trainees Discomfort with Change and Associated Effort
  7. Separation from Inspiration or Support of the Trainer
  8. Trainees Perception of Poorly Designed/Delivered Training
  9. Pressure from Peers to Resist Changes

They concluded that just one of these (#4) is the primary responsibility of the learner.  The educator must ensure that the participants perceives that the training is relevant and practical (#4 and #5), and that the activity is well designed (#8). Secondarily, the educator must also realize that all change efforts meet resistance (#6) and the education that ends at the door often proves ineffective (#7).

Understanding these barriers can help the educator design activities that mitigate them and promote driving forces for change. Broad and Newstrom use Kurt Lewin's change model as a basis for mitigating barriers. They also a present a model for making decisions about training needs. This might look familiar:

broad_newstrom_process